How do I return an item?
To Return an item please contact:
Pavin Caffe Inc.
Please contact our customer support staff for rapid, skilled one-on-one service if you have any queries about any of our products or require assistance and technical support.
Hours of operation
All eligible return are subject to the following conditions:
(1) All Returns are issued in Store credit. Store credit from an online purchase can only be used online.
(2) There is a minimum 20% restocking fee for used products, all returns are subject to inspection.
(3) Returns must be made within 30 days of purchase, or from the day of delivery for online orders.
Return Shipping for returns is the responsibility of the buyer.
(4)There are no returns issued on: Parts, cups & spoons if they have been opened or used.
Please contact customer service for more information on returning an item. Thank you.
The Customer is responsible for shipping cost to Pavin Caffe Inc. Canada.
With JURA coffee machines you can enjoy the very best coffee – always freshly ground, not capsuled. Not just at home, but in the office too.